Questions families ask
Practical answers for choosing photos and using the game with someone who has dementia.
Can I have a game shipped instead of picking it up?
Yes. Choose delivery when creating your game. Review the current product, shipping cost, total, and delivery details before paying. Delivery decks and Walgreens pickup prints use different print formats.
Can I buy a digital copy?
An optional digital copy is available from eligible order confirmation and profile order pages. The purchase opens on PhotoMatchFun, and download access is enabled after payment is confirmed. This is separate from payment for physical prints.
Who is this for?
PhotoMatchFun is for families and caregivers of someone living with mild to moderate dementia or mild cognitive impairment. It can also be used by care teams looking for a simple, personal activity.
What photos should I use?
Choose clear photos of people they still recognize: a partner, children, grandchildren, close friends, or caregivers. Familiar faces matter more than variety, and a few clear faces beat a large mixed album.
Classic vs themed: which should I pick?
Start with Classic. It keeps familiar faces unchanged and is usually the better choice for dementia care. Choose Themed only if the person still enjoys novelty and illustrated versions of familiar people.
How does Walgreens pickup work?
Choose Walgreens pickup while creating the game, select a nearby participating store, and place the order. Preparation time depends on the store. Wait for its readiness confirmation before collecting your prints.
Can this be used in a care home or day program?
Yes. Families and care teams can use the cards for gentle matching, recognition, reminiscence, or conversation. Keep the activity relaxed and adapt it to the person rather than treating it like a test.
Is this a medical treatment?
No. PhotoMatchFun is an activity. It does not diagnose, treat, or slow dementia. Research supports related approaches such as reminiscence and cognitive stimulation.